教你变成一个“会说话的人”

Anonymous 发表于 2015-9-9 22:39:21

语言是一件很重要的事情。它既有温暖人心的力量，也有本事让你感到万分痛苦，它不仅变化莫测且具有不可预知的魔力。通过和朋友、和爱人的交流，我们渐渐开始相信“我在这个世界并不孤单”，所以，请好好珍惜人类这项特殊的技能，认真地掌握它、对待它。总觉得“会聊天”、“会说话”是一项蛮重要的技能。 <div style="color: rgb(70, 70, 70); font-family: 'Microsoft YaHei', 'Helvetica Neue', SimSun;">    无论工作、生活，还是谈恋爱，我们都是通过语言来表达所思所想、分享情感。我觉得所谓“会说话”并不是指专挑别人爱听的说，而是能较好地理解他人的想法，同时恰当地表达自我意愿。学好这一项的技能，无论对于恋爱、人际关系或职场，都会有莫大的帮助。 </div><div style="color: rgb(70, 70, 70); font-family: 'Microsoft YaHei', 'Helvetica Neue', SimSun;">    一、聆听&掌握节奏 </div><div style="color: rgb(70, 70, 70); font-family: 'Microsoft YaHei', 'Helvetica Neue', SimSun;">    所有说话招人讨厌的家伙，都有一个共同的特质，就是“完全不考虑别人的感受”。 </div><div style="color: rgb(70, 70, 70); font-family: 'Microsoft YaHei', 'Helvetica Neue', SimSun;">    我相信很多人都曾经遇到过“拷问型”的谈话者。翻开你和他的聊天记录，10段对话里，其中90%都是他在问你各种问题，小到你爸妈在哪里上班，大到你的收入和私生活。这种“独特的交流方式”，让你有一种被敌人抓起审问的错觉。 </div><div style="color: rgb(70, 70, 70); font-family: 'Microsoft YaHei', 'Helvetica Neue', SimSun;">    除此以外，我还知道一些“表演型”的谈话者，他们基本不给你说话的机会，全程喋喋不休地谈论自己多牛X，再塞给你一套人生大道理，简直烦到没边儿了。他们不需要正常的交流，而是热切地把每一次谈话变成舞台，给大伙儿来一场免费的脱口秀，只为了能满足自己狂热的表演欲。 </div><div style="color: rgb(70, 70, 70); font-family: 'Microsoft YaHei', 'Helvetica Neue', SimSun;">    你当然可以提问，但是一定要掌握好频率和隐私的边界；不要滔滔不绝地谈论自己，要给对方一些说话的机会。谈话节奏是一件很重要的事情，它决定了你们是否能愉快地进行交流。</div><div style="color: rgb(70, 70, 70); font-family: 'Microsoft YaHei', 'Helvetica Neue', SimSun;">    顺便说一句，如果你不讨厌对方，可以尝试微笑、保持友好的表情。在任何一场谈话之前，都请记得要聆听对方，而不是胡说乱问一气。 </div><div style="color: rgb(70, 70, 70); font-family: 'Microsoft YaHei', 'Helvetica Neue', SimSun;">    二、不要吐槽，要委婉 </div><div style="color: rgb(70, 70, 70); font-family: 'Microsoft YaHei', 'Helvetica Neue', SimSun;">    大概吐槽的风气太重，所以大家开始觉得“吐槽”是一件很酷的事情。 </div><div style="color: rgb(70, 70, 70); font-family: 'Microsoft YaHei', 'Helvetica Neue', SimSun;">    有时候，看吐槽的段子是挺爽的，可轮到自己身上却完全不是那么回事儿。尤其被不够亲密的人吐槽，你估计会挺生气的。在现实生活中，除了相声演员以外，吐槽并不会让你看起来风趣幽默，反而会让人觉得你“缺乏礼貌和教养”。吐槽的讨厌之处在于，你在对方的痛处上撒上一大盆盐，就是为了展示“一针见血的廉价趣味”，它不能帮你解决任何问题，相反还可能会让事情看起来更糟糕。 </div><div style="color: rgb(70, 70, 70); font-family: 'Microsoft YaHei', 'Helvetica Neue', SimSun;">    即使在拍出《破产女孩》这种片子的美国，受过良好教育的年轻人措辞都是非常委婉有礼貌的。在生活的场合中，大家都倾向于“May I ask your name？”代替“What is your name？”；男生请客付账时，经常说的是“I will take care of it”，请注意“take care”这个用法。 </div><div style="color: rgb(70, 70, 70); font-family: 'Microsoft YaHei', 'Helvetica Neue', SimSun;">    你若是希望被认为是一个举止得体的人，那就一定要多多使用敬语和感谢，请别人帮忙的时候多说“请”“麻烦您了”“不知道您是否方便”等礼貌用语。当对方为项目做出了贡献的时候，多说一些“谢谢你在XX方面的付出……”；拒绝他人要求时，你可以态度坚定，但是要采用委婉的措辞，你可以说“真的非常的抱歉，这个事情我确实没办法帮忙，你要不要考虑一下其他的方法，比如说……”。总之，不要扔下一句话就走掉，要让对方感觉到他是被重视，被尊重的。 </div><div style="color: rgb(70, 70, 70); font-family: 'Microsoft YaHei', 'Helvetica Neue', SimSun;">    三、精准地理解他人的信息 </div><div style="color: rgb(70, 70, 70); font-family: 'Microsoft YaHei', 'Helvetica Neue', SimSun;">    许多人之所以说话让人烦、说不到点子上，往往都是因为不能精准地理解他人所传达的信息，或者是傲慢到已经不屑于理解他人了。 </div><div style="color: rgb(70, 70, 70); font-family: 'Microsoft YaHei', 'Helvetica Neue', SimSun;">    当他人对我们说一句话的时候，实际上是向我们传递了一个信息。在回馈这个信息之前，我们有必要对这个信息进行分析和处理。 </div><div style="color: rgb(70, 70, 70); font-family: 'Microsoft YaHei', 'Helvetica Neue', SimSun;">    首先，你要判断对方的情绪，他是开心的，沮丧的，还是迫切需要安慰？</div><div style="color: rgb(70, 70, 70); font-family: 'Microsoft YaHei', 'Helvetica Neue', SimSun;">    其次，你要稍微停顿，在脑海中提炼一下对方说话的重点是什么。还有，他为什么要这样说，他的动机又是什么。下一个问题是，对方希望你解决、解答什么问题？ </div><div style="color: rgb(70, 70, 70); font-family: 'Microsoft YaHei', 'Helvetica Neue', SimSun;">    最开始使用这种方法，可能会有点累，但是坚持思考，你会发现自己说话的能力在很短时间内会获得提高。说到底，表达能力的提高源自于思考。 </div><div style="color: rgb(70, 70, 70); font-family: 'Microsoft YaHei', 'Helvetica Neue', SimSun;">    四、精准地表达观点 </div><div style="color: rgb(70, 70, 70); font-family: 'Microsoft YaHei', 'Helvetica Neue', SimSun;">**** Hidden Message *****</div>

Anonymous 发表于 2015-11-18 11:33:47

<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">高手说话，可能简单几句<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">就能让对话者茅塞顿开<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">高手说话，没有华丽的词语<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">却能让与之沟通的人如沐春风<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">那么高手说话的功夫是如何炼成的呢？<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">说话沟通，首先要摆正心态，有正确的心态为基础，说话的方向就不会跑偏。<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">【真诚第一】<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">想要与人顺畅的沟通，首先要有真诚的心态，不玩虚的、不做作。<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">内心的想法最终都会投射到人的只言片语、肢体动作以及表情上，所以不要认为内心的想法别人察觉不到，弄巧成拙不如敞开心扉，用最真实的一面与人沟通。 <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">说的好有用，但行为更重要 <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">【一视同仁】<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">不管对话的角色是谁，都保持对等的心态。<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">面对三教九流的劳动者，能够慈眉善目、平静温和，以尊重的心与他们说话；<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">面对位高官旺的大人物，也能够不卑不亢，以高贵的心与之交流。 <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">【点到即止】<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">高手做事，做七分，留三分余地，说话也是一样。<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">一方面，不会长话连篇，让对话者无法消化，这也是对人的尊重，留出让人思考的空间；<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">另一方面，不会把话说满，世事无绝对，所有的事都是发展变化的，留三分余地更是认真负责的做法。 <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">说话先走心，然后要走脑子，最后才是表达出来，有了良好心态，下一步需要锻炼优秀的思维。<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">【知识储备】<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">说出来的话，只是冰山的一角，海面以下是长年累月的学识积累。<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">知识的储备，不是为了炫耀自己懂得多，而是为了让说出来的话言之有物不偏不倚。<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">知道的，不隐瞒；不知道的，不妄言。储备知识，提前做功课，是高手说话的基本功。 <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">【逻辑清晰】<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">清晰的逻辑，能让对话者更快速的理解你要表达的想法，让对话的效率更高；<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">一方面体现在说话的条理上，先说主干思想，再展开细节描述。高人说话总是“一二三”排开，不是为了模仿领导做派，而是为了表达更清晰。<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">另一方面体现在说话的严谨上，说出来的话是经得起推敲，可以自圆其说的，不会给人胡言乱语的感觉。 <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">【换位思维】<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">说话之前，先站在对方的角度换位思考一下，再使用合适的方式与人交流。<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">这与“心态篇”提到的“一视同仁”并不矛盾，反而是对人真正的尊重。<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">思考对方想要达到什么目的；<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">思考对方能接受什么样的表达方式；<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">思考对方能理解的知识范围，采用他能明白的词汇；<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">……<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">能够用换位思维去说话、做事，是高手与普通人在思维方式上的分水岭。<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">依托于心态和思维，说话的技巧最重要的一个字是“度”。<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">【速度适中】<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">一方面体现在语速上，既不要老态龙钟故意太慢让人失去耐心，也不要像机关枪一样太快让人着急上火。<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">另一方面体现在说话的层次上，循序渐进，既让人听明白，又让人乐意接受你的主张。<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">【音量适中】<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">根据不同的场合，合理控制音量。<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">私密的环境中，音量不宜过大，不要让对话者有压迫感；<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">公开的场合，音量不要太小，让所有人都能听到你说的是什么。<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">【适当的幽默感】<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">适当的幽默感，能让说话的气氛变得轻松愉快。<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">即使是严肃场合，配合适度的幽默，拉近了与对话者的距离，能让沟通更高效。<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">但幽默一定要适度，过分的逗比就喧宾夺主，影响表达目的了。<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">【适当的表情和肢体动作】<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">配合适当的表情和肢体动作能让表达更清晰、更准确。<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">在一些场合，表情和肢体动作更能调动起听众的情绪，促成良好的交流与互动。<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">【适当的修辞】<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">使用符合场景、听众能听懂的修辞方式以及词汇，能让听众的记忆更深刻。<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">下面列举一下常见的说话场景中说话的注意要点。<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">【对家人】<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">不要以为是自己最亲最近的人，就可以放肆地耍脾气。<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">相反，面对你一生中最重要的人——亲人的时候，反而要用最温和最真心的方式与他们说话、与他们交流。 <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">【对朋友】<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">对朋友说话重点是，不要装。<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">不要站在高人一等的角度跟朋友说话，不要把你熟悉的专业词汇挂在嘴上，有时候甚至说话糙一点，更能拉近跟朋友的关系。 <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">【对领导】<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">与领导说话：<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">要言简意赅，清晰地表达出你要说的内容； <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">讲清楚事情之后，可以简要说一下你对利弊的分析，供领导参考； <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">提出问题的同时，最好提供一两套解决方案，让领导做选择题，而不是问答题。 <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">【对平级】<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">与平级说话： <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">要照顾对方的面子，不要越过对方的专业领域过度指点别人的工作； <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">要帮对方想路子，站在对方的角度考虑他可能需要什么样的帮助，主动提供帮助会有更多的人愿意帮助你； <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">【对下属】<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">与下属说话：<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">不要摆架子，虽然是工作关系上的上下级，但从人格角度，你跟任何人都是平等的，尊重你的下属才能获得尊重； <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">多表扬多鼓励，多说一些表扬、鼓励的话，能让下属的积极性更高，不要吝惜你的表扬，某种角度来说表扬下属是你必须要承担的责任； <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">纠错的同时要给予指导，下属做事不到位的时候，不能置之不理，也不能光骂人不教人。指出下属错误的同时，一定要给予响应的指导，否则就是对下属的不负责。 <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">【对客户】 <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">与客户说话：<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">先拉近关系，不要急于推销你的业务，先拉近与对话者的关系找到你们的利益共同点，对方才恩呢刚听进去你说的是什么；<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">帮对方解决问题，与客户说话之前，先要搞清楚对方面对的问题是什么，在对话过程中表达出你能帮他解决问题的态度和信心，对方才能接受你的观点；<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">以上，话的心态、思维方式、技巧，以及实际的场景中的主意点，需要长期的锻炼。<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">而更长远来看，高手说话当时的表现是一方面，更重要的是与说完话后续的行动，行动才是最说服力的语言。<p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;"> <p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.600000381469727px; box-sizing: border-box !important;">做一个表里如一的人，一个言行一致的人，你也能成为一个高手！

散场音乐 发表于 2016-3-26 01:27:25

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邓奥林 发表于 2017-2-27 17:01:15

许多人之所以说话让人烦、说不到点子上，往往都是因为不能精准地理解他人所传达的信息，或者是傲慢到已经不屑于理解他人了。
当他人对我们说一句话的时候，实际上是向我们传递了一个信息。在回馈这个信息之前，我们有必要对这个信息进行分析和处理。
首先，你要判断对方的情绪，他是开心的，沮丧的，还是迫切需要安慰？
其次，你要稍微停顿，在脑海中提炼一下对方说话的重点是什么。还有，他为什么要这样说，他的动机又是什么。下一个问题是，对方希望你解决、解答什么问题？
最开始使用这种方法，可能会有点累，但是坚持思考，你会发现自己说话的能力在很短时间内会获得提高。说到底，表达能力的提高源自于思考。

笑面佛1 发表于 2016-10-9 10:50:07

大概吐槽的风气太重，所以大家开始觉得“吐槽”是一件很酷的事情。

有时候，看吐槽的段子是挺爽的，可轮到自己身上却完全不是那么回事儿。尤其被不够亲密的人吐槽，你估计会挺生气的。在现实生活中，除了相声演员以外，吐槽并不会让你看起来风趣幽默，反而会让人觉得你“缺乏礼貌和教养”。吐槽的讨厌之处在于，你在对方的痛处上撒上一大盆盐，就是为了展示“一针见血的廉价趣味”，它不能帮你解决任何问题，相反还可能会让事情看起来更糟糕。

heuristic 发表于 2015-9-12 00:57:28

件很重要的事情。它既有温暖人心的力量，也有本事让你感到万分痛苦，它不仅变化莫测且具有不可预知的魔力。通过和朋友、和爱人的交流，我们渐渐开始相信“我在这个世界并不孤单”，所以，请好好珍惜人类这项特殊的技能，认真地掌握它、对待它。总觉得“会聊天”、“会说话”是一项蛮重要的技能。无论工作、生活，还是谈恋爱，我们都是通过语言来表达所思所想、分享情感。我觉得所谓“会说话”

一二三四 发表于 2016-1-1 22:04:19

当他人对我们说一句话的时候，实际上是向我们传递了一个信息。在回馈这个信息之前，我们有必要对这个信息进行分析和处理。

首先，你要判断对方的情绪，他是开心的，沮丧的，还是迫切需要安慰？

其次，你要稍微停顿，在脑海中提炼一下对方说话的重点是什么。还有，他为什么要这样说，他的动机又是什么。下一个问题是，对方希望你解决、解答什么问题？

412803743 发表于 2015-11-16 17:00:12

首先，你要判断对方的情绪，他是开心的，沮丧的，还是迫切需要安慰？其次，你要稍微停顿，在脑海中提炼一下对方说话的重点是什么。还有，他为什么要这样说，他的动机又是什么。下一个问题是，对方希望你

bao332159 发表于 2015-9-14 17:13:39

抛残发表于 2015-11-18 14:09:54

【适当的幽默感】

适当的幽默感，能让说话的气氛变得轻松愉快。

即使是严肃场合，配合适度的幽默，拉近了与对话者的距离，能让沟通更高效。

但幽默一定要适度，过分的逗比就喧宾夺主，影响表达目的了。

bluefish 发表于 2015-9-13 01:15:15

老秘网虚拟稿费每天我们作重要的一项工作就是与人交流，如果没有了人与人之间的交流，那么这个世界就不会前进，就不会有思想的火花，再有思想的人不能够通过语言来表达也是白搭

旁观者小六 发表于 2015-9-10 09:10:49

如何变为一个会说话的人，很重要，会写不如会说！

YS_小帅 发表于 2015-9-10 11:43:10

文章朴实易懂，方法实用有效，感谢分享{:soso_e183:}

zkhyh 发表于 2015-9-10 15:38:35

说话交流还包括语速、语气、重音等，实在需要多多锻炼才行

tree 发表于 2015-9-10 15:45:27

很实际，能干的不如会干的。

yanbinti 发表于 2015-9-10 16:58:02

有的时候，会写真不如会说，表达的能力不仅存于纸上更在于口头舌尖。

☆嘿咖啡♀ 发表于 2015-9-11 09:26:03

不仅要学会写，更要学会说，说话是一门艺术

疑是地上霜 发表于 2015-9-11 10:33:03

古语说“良言一句三冬暖”，语言的穿透力如此，我们更应该学会怎样讲话

精魂☆ 发表于 2015-9-11 10:43:34

不会说话的人前来学习。

疑是地上霜 发表于 2015-9-11 10:44:43

学习说话是一项技能，它强调的是照顾和理解他人，精准地表达自己。好好珍惜，认真把握，语言的魅力。

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