当你和领导的想法会有分歧时,该如何应对?
<p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; text-indent: 2em; line-height: 2em; box-sizing: border-box !important;">每个人职场生涯中都会碰到一些问题,有时你觉得领导的安排不合情理,会忍不住去质疑或消极执行,有时即使按照吩咐做了,也不是心甘情愿,做的过程中总是打点折扣。但这样带来的后果,很可能就被认为是挑战领导权威或与他不是一条心,最后被雪藏,被孤立。那么,面对这种情况时,我们到底该如何应对呢?</p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; text-indent: 2em; line-height: 2em; box-sizing: border-box !important;">为什么你和领导的想法会有分歧?</p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; text-indent: 2em; line-height: 2em; box-sizing: border-box !important;">在职场上,下属和领导的想法有分歧主要来自几个原因:</p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; text-indent: 2em; line-height: 2em; box-sizing: border-box !important;"><strong style="max-width: 100%; box-sizing: border-box !important;">1.立场不同</strong></p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; text-indent: 2em; line-height: 2em; box-sizing: border-box !important;">这是最根本的原因,领导的决策可能是从整个公司、整个部门整体的利益考虑,或是个人团队管理的统筹考虑,而下属评判的标准更可能是从自身的利益或员工的层面去考虑,双方的出发点不完全一致,就容易产生分歧。而这些,领导都不便于把细节向下属一一解释,自然容易产生误会。</p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; text-indent: 2em; line-height: 2em; box-sizing: border-box !important;"><strong style="max-width: 100%; box-sizing: border-box !important;">2.格局不同</strong></p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; text-indent: 2em; line-height: 2em; box-sizing: border-box !important;">领导考虑事情的层面和普通的员工有很大的差异,很多时候的决策,是从更高层面更远目标所做出的理性决定。你认为错的,也许正是公司永续经营的必经之路,只是你的经验,你的格局没有达到,就无法想到那么久远。如果都是从员工的角度去判断一件事情是对是错进而选择是否执行,很有可能就是坐井观天,只是一个片面、短视的行为。</p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; text-indent: 2em; line-height: 2em; box-sizing: border-box !important;"><strong style="max-width: 100%; box-sizing: border-box !important;">3.掌控的信息不一样</strong></p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; text-indent: 2em; line-height: 2em; box-sizing: border-box !important;">不同层级的人,所掌握的公司的信息也大不一样。有的事,如果只是从单一某个侧面来看,可能确实并不妥当;但如果放在全局,可能又是最合理的决策。领导得到的信息比员工要多得多,但他并不适于将所有的信息告知所有员工。即使因此引起员工的误会也只能听之任之。</p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; text-indent: 2em; line-height: 2em; box-sizing: border-box !important;">就像华为被封杀后,才在全世界面前亮相的备胎“海思芯片”,它是华为可能永远都不能“转正”的备胎,高层知道这一战略性的安排,基层员工呢?未必,可能一些基层员工也会困惑,也会失望,因为所有努力的成果都不能光明正大地亮相,永远都在模拟运营状态。如果不是此次危机,可能很多曾经在那里工作过的人永远都不知道自己曾经肩负着那样悲壮的使命。</p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; text-indent: 2em; line-height: 2em; box-sizing: border-box !important;">引起分歧的可能性那么多,又如何简单地用对错来判断一件事呢?如果在职场上还停留在非黑即白争对错的阶段,那实在是一种幼稚的思维。</p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; text-indent: 2em; line-height: 2em; box-sizing: border-box !important;">把事情做对,而不是只做对的事情</p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; text-indent: 2em; line-height: 2em; box-sizing: border-box !important;">服从领导的决策,是否意味着领导的要求我们必须丝毫不差,依葫芦画瓢地执行呢?反正错了,也是领导的决策问题。当然不是,把事情做对,而不是只做对的事情既是下属的工作原则,也是对下属的能力的要求。</p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; text-indent: 2em; line-height: 2em; box-sizing: border-box !important;">领导也不是神,领导的决策也有可能出问题。如何用执行去弥补领导决策中的不周之处,让结果最大可能地达成预定的目标,就是下属执行领导决策时必须考虑的问题。什么是好的执行,那就是不偏离目标,所有行动都以目标为导向,行动能够快速执行并及时复盘,总结出规律性的模式并加以复制,最终快速高效地达成目标。</p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; text-indent: 2em; line-height: 2em; box-sizing: border-box !important;">领导下达了命令,但你觉得领导考虑不周,方案并不完善。你应该怎么做呢?先得明确领导的目标是什么?原来的方案中有哪些漏洞,可能造成什么样的后果,你用什么办法去弥补原来方案的缺陷;取得领导的基本认可后,就去按照你优化的方案去验证,并根据反馈的效果迭代优化方案,最终实现领导的预定目标。</p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; text-indent: 2em; line-height: 2em; box-sizing: border-box !important;">把不完美的方案以一流的执行让它达到理想的效果,这才是展现你实力和能力的机会。</p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; text-indent: 2em; line-height: 2em; box-sizing: border-box !important;">两个小技巧影响领导决策,</p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; text-indent: 2em; line-height: 2em; box-sizing: border-box !important;">助你做好向上管理</p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; text-indent: 2em; line-height: 2em; box-sizing: border-box !important;">在事情讨论决策阶段,我们可以充分发表自己的意见,即使意见和领导的相左也无可非议;用你的言论和行动去影响领导的决策,是我们职场必须修炼的功力,这就是所谓的对职场关系的“向上管理”能力。</p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; text-indent: 2em; line-height: 2em; box-sizing: border-box !important;">分享两个非常有效的句式,不论是影响平级还是上级,都百用百灵:</p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; text-indent: 2em; line-height: 2em; box-sizing: border-box !important;"><strong style="max-width: 100%; box-sizing: border-box !important;">1.复述对方的主要意见+“你说得对(说得有道理)”+“为着这个目标,我们是不是还可以(你的补充意见)”</strong></p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(51, 51, 51); font-family: -apple-system-font, BlinkMacSystemFont, "Helvetica Neue", "PingFang SC", "Hiragino Sans GB", "Microsoft YaHei UI", "Microsoft YaHei", Arial, sans-serif; font-size: 17px; letter-spacing: 0.544px; text-align: justify; text-indent: 2em; line-height: 2em; box-sizing: border-box !important;">我们职场沟通容易陷入僵局的最主要原因,就是分歧。每个人听到别人提出反对意见,潜意识都会产生抵触情绪,很容<span style="color: rgb(68, 68, 68); font-family: Tahoma, "Microsoft Yahei", Simsun; font-size: 16px;">**** Hidden Message *****<p></p> 对于职场中人难免会出现和领导的想法会有分歧时,怎么去解决的确需要思考需要水平去应对。 这就是所谓的对职场关系的“向上管理”能力。
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