人民调解调研报告
<p class="p" align="center" style="margin-top: 0pt; margin-bottom: 0pt; color: rgb(0, 0, 0); font-size: 14px; text-indent: 33pt; text-align: center; line-height: 28pt;"><span style="font-family: 方正小标宋_GBK; font-size: 22pt;">人民调解调研报告</span><span style="font-family: 方正小标宋_GBK; font-size: 22pt;"><o:p></o:p></span></p><p class="p" align="center" style="margin-top: 0pt; margin-bottom: 0pt; color: rgb(0, 0, 0); font-size: 14px; text-indent: 24pt; text-align: center; line-height: 28pt;"><b><span style="font-family: 楷体_GB2312; font-size: 16pt;"> </span></b></p><p class="p" align="justify" style="margin-top: 0pt; margin-bottom: 0pt; color: rgb(0, 0, 0); font-size: 14px; text-indent: 24pt; text-align: justify; line-height: 28pt;"><span style="font-family: 仿宋_GB2312; font-size: 16pt;">自从</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">《人民调解法》颁布实施以来，人民调解组织建设、队伍建设和制度建设得到加强，工作机制不断健全完善，积极预防、及时化解矛盾纠纷，为维护我</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">X</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">社会的和谐稳定促进经济健康<a href="http://www.caiyes.cn/forum.php?mod=forumdisplay&fid=13" target="_blank" class="relatedlink" style="border-bottom-width: 1px; border-bottom-style: solid; border-bottom-color: blue; color: rgb(68, 68, 68) !important; text-decoration: none !important;">发展</a>做出了应有贡献。</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">按照</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">*</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;"><font face="仿宋_GB2312">局的</font>2013年工作安排，</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">**<a href="http://www.caiyes.cn/forum.php" target="_blank" class="relatedlink" style="border-bottom-width: 1px; border-bottom-style: solid; border-bottom-color: blue; color: rgb(68, 68, 68) !important; text-decoration: none !important;">老秘网</a>**</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">司法所对</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">**老秘网***</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">近三年来的人民调解工作进行了调研。调研采取实地察看、走访当事人，查看有关资料，座谈等形式进行。现将调研情况汇报如下：</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;"><o:p></o:p></span></p><p class="p" align="justify" style="margin-top: 0pt; margin-bottom: 0pt; color: rgb(0, 0, 0); font-size: 14px; text-indent: 32.15pt; text-align: justify; line-height: 28pt;"><span style="font-family: 方正黑体_GBK; font-size: 16pt;">一、</span><span style="font-family: 方正黑体_GBK; font-size: 16pt;">工作开展情况</span><span style="font-family: 方正黑体_GBK; font-size: 16pt;"><o:p></o:p></span></p><p class="p" align="justify" style="margin-top: 0pt; margin-bottom: 0pt; color: rgb(0, 0, 0); font-size: 14px; text-indent: 32.15pt; text-align: justify; line-height: 28pt;"><b><span style="font-family: 仿宋_GB2312; font-size: 16pt;">（一）加强组织领导，建立健全工作机构。</span></b><span style="font-family: 仿宋_GB2312; font-size: 16pt;">三年来，</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">*</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">政府进一步加强了对矛盾纠纷排查调处工作的组织领导。成立了由</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">*</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">党委副书记、政法书记任组长，</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">*</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">政府分管领导任副组长，各成员单位组成的调解工作领导小组，明确工作职责，形成工作层层有人抓，为</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">矛盾纠纷排查调解工作</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">提供组织保障。</span><span style="font-family: 方正黑体_GBK; font-size: 16pt;"><o:p></o:p></span></p><p class="p" align="justify" style="margin-top: 0pt; margin-bottom: 0pt; color: rgb(0, 0, 0); font-size: 14px; text-indent: 32pt; text-align: justify; line-height: 28pt;"><b><span style="font-family: 仿宋_GB2312; font-size: 16pt;">（二）完善网络体系，建立长效工作机制。</span></b><span style="font-family: 仿宋_GB2312; font-size: 16pt;">全</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">*</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">现已建立</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">*</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">调委会</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">X</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">个，村调委会</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">X</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">个，调解小组</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">X</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">个，调解工作人员</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">X</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">人。建立了由</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">*</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;"><font face="仿宋_GB2312">社会矛盾纠纷排查调解工作领导小组统领，向下延伸至调解信息员的横向到边，纵向到底的大调解三级网络。按照</font>“预防在先，警示在前”的原则，建立领导值班接待制度和矛盾纠纷信息定期报送制度。为积极预防矛盾纠纷的发生，规范矛盾纠纷排查调处工作的运行机制，实现对矛盾纠纷的有效控制，建立完善纠纷预警、工作联动、协调解决、主动回访等矛盾纠纷排查调处工作机制。</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;"><o:p></o:p></span></p><p class="p" align="justify" style="margin-top: 0pt; margin-bottom: 0pt; color: rgb(0, 0, 0); font-size: 14px; text-indent: 32pt; text-align: justify; line-height: 28pt;"><b><span style="font-family: 仿宋_GB2312; font-size: 16pt;">（三）加强教育培训，不断提高队伍素质。</span></b><span style="font-family: 仿宋_GB2312; font-size: 16pt;">X</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">*</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;"><font face="仿宋_GB2312">注重队伍建设，并结合调解工作的特点，多层次、多渠道、多形式加强对司法所工作人员和村组人民调解员的教育培训。三年来，共培训各级调解员</font>1460人次。</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;"><o:p></o:p></span></p><p class="p" align="justify" style="margin-top: 0pt; margin-bottom: 0pt; color: rgb(0, 0, 0); font-size: 14px; text-indent: 32pt; text-align: justify; line-height: 28pt;"><b><span style="font-family: 仿宋_GB2312; font-size: 16pt;">（四）</span></b><b><span style="font-family: 仿宋_GB2312; font-size: 16pt;">狠抓基层，打基础，出实效。</span></b><span style="font-family: 仿宋_GB2312; font-size: 16pt;">2010年以来,</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;"> <font face="仿宋_GB2312">我</font></span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">*</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">不断健全完善</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">*</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;"><font face="仿宋_GB2312">级矛盾纠纷排查调解工作制度</font>,全</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">*</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">每年采取定期或不定期的方式深入到各村进行排查、调处矛盾纠纷及各村组自排自检。三年以来，</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">*</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">司法所共排查受理各类民事纠纷</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">X</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">件，调解成功</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">X</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">件，调解成功率</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">X</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">%，其中疑难复杂民间纠纷</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">X</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">件；全</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">*</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">X</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">个村级调委会共受理各类民事纠纷</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">X</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">件，调解成功</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">X</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">件，调解成功率为</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">X</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">%，防止民间纠纷转化为刑事案件</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">X</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">件</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">X</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">人，防止群众越级信访</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">X</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">件。</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">为维护社会稳定，推进平安、法治建设，促进社会和谐发挥了重要作用。</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;"><o:p></o:p></span></p><p class="p" align="justify" style="margin-top: 0pt; margin-bottom: 0pt; color: rgb(0, 0, 0); font-size: 14px; text-indent: 32pt; text-align: justify; line-height: 28pt;"><span style="font-family: 方正黑体_GBK; font-size: 16pt;">二、存在的主要问题</span><span style="font-family: 方正黑体_GBK; font-size: 16pt;"><o:p></o:p></span></p><p class="p" align="justify" style="margin-top: 0pt; margin-bottom: 0pt; color: rgb(0, 0, 0); font-size: 14px; text-indent: 32pt; text-align: justify; line-height: 28pt;"><b><span style="font-family: 仿宋_GB2312; font-size: 16pt;">（一）排查调处工作的主动性不够。</span></b><span style="font-family: 仿宋_GB2312; font-size: 16pt;">部分干部对加大矛盾纠纷排查调处工作认识和重视不够，依法行政的意识不强，没有树立矛盾排查预防意识，还存在等的思想，导致调处工作不及时或不到位。</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;"><o:p></o:p></span></p><p class="p" align="justify" style="margin-top: 0pt; margin-bottom: 0pt; color: rgb(0, 0, 0); font-size: 14px; text-indent: 32pt; text-align: justify; line-height: 28pt;"><b><span style="font-family: 仿宋_GB2312; font-size: 16pt;">（二）调解人员业务水平有待提高。</span></b><span style="font-family: 仿宋_GB2312; font-size: 16pt;">全</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">*</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">有</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">X</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">人的调解员队伍，多数是村组干部兼任，文化水平和政策法律水平参差不齐，特别是村小组调解员文化水平总体偏低，法律知识欠缺，加之培训多是以会代训，缺乏专门的调解技能和技巧培训，致使调解程序不够规范，调解协议书质量不高。</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;"><o:p></o:p></span></p><p class="p" align="justify" style="margin-top: 0pt; margin-bottom: 0pt; color: rgb(0, 0, 0); font-size: 14px; text-indent: 32pt; text-align: justify; line-height: 28pt;"><b><span style="font-family: 仿宋_GB2312; font-size: 16pt;">（三）新形势，新情况，新问题引发纠纷呈上升趋势。</span></b><span style="font-family: 仿宋_GB2312; font-size: 16pt;">由于改革发展的不断深入，新情况新问题不断出现，特别是多元化利益冲突引起的矛盾纠纷，部分群众往往采取过激的行为，由此引发的群体性甚至越级信访事件呈增多趋势，对做好社会稳定工作带来了一定压力。</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;"><o:p></o:p></span></p><p class="p" align="justify" style="margin-top: 0pt; margin-bottom: 0pt; margin-left: 22.65pt; color: rgb(0, 0, 0); font-size: 14px; text-indent: 8pt; text-align: justify; line-height: 28pt;"><span style="font-family: 方正黑体_GBK; font-size: 16pt;">三、下步工作打算</span><span style="font-family: 方正黑体_GBK; font-size: 16pt;"><o:p></o:p></span></p><p class="MsoNormal" style="margin-right: -16.65pt; margin-left: -17.95pt; color: rgb(0, 0, 0); font-size: 14px; text-indent: 32pt; line-height: 28pt;"><b><span style="font-family: 仿宋_GB2312; font-size: 16pt;">（一）积极防范和妥善处置群体性事件。</span></b><span style="font-family: 仿宋_GB2312; font-size: 16pt;">完善处置各类突发事件的预案，完善公共事件预警机制，建立健全统一指挥、反应灵敏、协调有序、运转高效的处置机制，及时掌握可能引发群体性事件等突发事件的情况信息，努力提高处置能力与水平，并围绕重点工作，加强队伍培训，积极预防和妥善处置群体性事件，把其对社会稳定的冲击减到最低限度。</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;"><o:p></o:p></span></p><p class="MsoNormal" style="margin-right: -16.65pt; margin-left: -17.95pt; color: rgb(0, 0, 0); font-size: 14px; text-indent: 32pt; line-height: 28pt;"><b><span style="font-family: 仿宋_GB2312; font-size: 16pt;">（三）齐抓共管，形成合力。</span></b><span style="font-family: 仿宋_GB2312; font-size: 16pt;">要进一步调动各方面的力量，发挥各方面的积极性，努力形成齐抓共管的工作局面。要充分发挥各级组织的作用，认真做好矛盾纠纷排查化解工作，搞好法制宣传、法律援助、法律服务等工作。紧紧围绕全</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">*</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">中心工作任务，以开展创建平安</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">**老秘网**</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">为契机，积极深入各村加大矛盾纠纷排查，及时化解因涉法涉诉引发的矛盾纠纷，维护全</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">*</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">社会稳定。</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;"><o:p></o:p></span></p><p class="MsoNormal" style="margin-right: -16.65pt; margin-left: -17.95pt; color: rgb(0, 0, 0); font-size: 14px; text-indent: 32pt; line-height: 28pt;"><b><span style="font-family: 仿宋_GB2312; font-size: 16pt;">（四）加大矛盾纠纷化解力度。</span></b><span style="font-family: 仿宋_GB2312; font-size: 16pt;">加大对涉及面广、影响大的矛盾纠纷排查化解力度，积极创造解决问题的条件，对有条件解决化解的纠纷，实行时间倒逼制，力争在十八大召开前及时化解。确实一时难以化解的，要在做实做细工作的基础上，落实好稳控措施，防止矛盾进一步激化升级，确保十八大召开期间，全</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">*</span><span style="font-family: 仿宋_GB2312; font-size: 16pt;">社会稳定。</span></p><p></p>
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