公文处理细节“五论”
<p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.6000003814697px; box-sizing: border-box !important;"><span style="max-width: 100%; line-height: 1.6; box-sizing: border-box !important;"> 公文处理工作看似是收收发发的小事儿,实际上小事之中连大局,简单里面藏学问。正如习近平总书记“5•8”重要讲话中强调的:“无论办文办会办事,都要一丝不苟、严谨细致、精益求精,于细微之处见精神,在细节之间显水平。”这时刻提醒我们,做好公文处理工作,必须牢牢牵住细节这个“牛鼻子”。</span><br style="max-width: 100%; box-sizing: border-box !important;"></p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.6000003814697px; box-sizing: border-box !important;"><br style="max-width: 100%; box-sizing: border-box !important;"></p><section class="wx96Diy cur" data-source="bj.96weixin.com" style="max-width: 100%; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.6000003814697px; box-sizing: border-box !important;"><section class="96wx-bdtc" style="max-width: 100%; border-width: 0px; border-style: none; border-top-color: rgb(0, 128, 255); box-sizing: border-box !important;"><section style="margin-top: 20px; margin-bottom: 5px; max-width: 100%; display: inline-block; width: 556px; box-sizing: border-box !important;"><section class="96wx-bdbc" style="padding-right: 35px; padding-left: 5px; max-width: 100%; box-sizing: border-box; display: inline-block; border-bottom-width: 1px; border-bottom-style: solid; border-bottom-color: rgb(0, 128, 255);"><section style="max-width: 100%; box-sizing: border-box; transform: rotate(45deg); -webkit-transform: rotate(-45deg); display: inline-block; float: left;"><section class="96wx-bdrc" style="max-width: 100%; width: 0px; height: 0px; border-right-width: 6px; border-right-style: solid; border-right-color: rgb(0, 128, 255); border-bottom-width: 3px; border-bottom-style: solid; border-bottom-color: transparent; border-top-width: 3px; border-top-style: solid; border-top-color: transparent; float: left; box-sizing: border-box !important;"></section><section class="96wx-bgc" style="margin-left: 1px; max-width: 100%; width: 23px; height: 6px; float: left; clear: none; color: rgb(255, 255, 238); box-sizing: border-box !important; background-color: rgb(0, 128, 255);"></section></section><section style="margin-top: -0.7em; margin-left: 10px; max-width: 100%; box-sizing: border-box; float: left; clear: none;"><section style="max-width: 100%; font-size: 18px; box-sizing: border-box !important;"><strong style="max-width: 100%; box-sizing: border-box !important;"><span style="max-width: 100%; line-height: 25.6000003814697px; color: rgb(0, 128, 255); box-sizing: border-box !important;">细节决定成败,应高度重视</span></strong></section></section></section></section></section></section><p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.6000003814697px; box-sizing: border-box !important;"><br style="max-width: 100%; box-sizing: border-box !important;"></p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.6000003814697px; box-sizing: border-box !important;"><strong style="max-width: 100%; box-sizing: border-box !important;"><span style="max-width: 100%; color: rgb(227, 108, 9); box-sizing: border-box !important;"> 党政机关公文承载着鲜明的决策信号和导向。</span></strong>如果对公文校核不仔细,错了一个词、一个字甚至一个标点,就可能导致出现表达错误或歧义,甚至造成工作延误、导向错误,既直接影响党政机关的形象和权威,又会给实际工作带来被动甚至混乱。如果对上报公文的“签发人”这一要素审核不严,就可能导致未经主要负责同志审签的公文“违规”进入上级机关办理程序。如果某位领导同志的批件漏掉登记甚至丢失,就可能导致领导批示精神不能及时传达贯彻,直接影响重要工作的部署和落实。所以,公文处理工作出不得半点差错,来不得半点闪失,必须高度重视,常怀敬畏之心。</p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.6000003814697px; box-sizing: border-box !important;"><br style="max-width: 100%; box-sizing: border-box !important;"></p><section class="wx96Diy cur" data-source="bj.96weixin.com" style="max-width: 100%; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.6000003814697px; box-sizing: border-box !important;"><section class="96wx-bdtc" style="max-width: 100%; border-width: 0px; border-style: none; border-top-color: rgb(0, 128, 255); box-sizing: border-box !important;"><section style="margin-top: 20px; margin-bottom: 5px; max-width: 100%; display: inline-block; width: 556px; box-sizing: border-box !important;"><section class="96wx-bdbc" style="padding-right: 35px; padding-left: 5px; max-width: 100%; box-sizing: border-box; display: inline-block; border-bottom-width: 1px; border-bottom-style: solid; border-bottom-color: rgb(0, 128, 255);"><section style="max-width: 100%; box-sizing: border-box; transform: rotate(45deg); -webkit-transform: rotate(-45deg); display: inline-block; float: left;"><section class="96wx-bdrc" style="max-width: 100%; width: 0px; height: 0px; border-right-width: 6px; border-right-style: solid; border-right-color: rgb(0, 128, 255); border-bottom-width: 3px; border-bottom-style: solid; border-bottom-color: transparent; border-top-width: 3px; border-top-style: solid; border-top-color: transparent; float: left; box-sizing: border-box !important;"></section><section class="96wx-bgc" style="margin-left: 1px; max-width: 100%; width: 23px; height: 6px; float: left; clear: none; color: rgb(255, 255, 238); box-sizing: border-box !important; background-color: rgb(0, 128, 255);"></section></section><section style="margin-top: -0.7em; margin-left: 10px; max-width: 100%; box-sizing: border-box; float: left; clear: none;"><section style="max-width: 100%; font-size: 18px; box-sizing: border-box !important;"><strong style="max-width: 100%; box-sizing: border-box !important;"><span style="max-width: 100%; line-height: 25.6000003814697px; color: rgb(0, 128, 255); box-sizing: border-box !important;">细节无处不在,应铭记于心</span></strong></section></section></section></section></section></section><p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.6000003814697px; box-sizing: border-box !important;"><br style="max-width: 100%; box-sizing: border-box !important;"></p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.6000003814697px; box-sizing: border-box !important;"><strong style="max-width: 100%; box-sizing: border-box !important;"><span style="max-width: 100%; line-height: 1.6; color: rgb(227, 108, 9); box-sizing: border-box !important;"> 公文处理工作就像一条严密的生产流水线,全程分为多个环节,每个环节又包含多道工序,环环相扣、紧密相连。</span></strong><span style="max-width: 100%; line-height: 1.6; box-sizing: border-box !important;">比如,收文时要详细登记编号、来文时间、来文单位、来文号、标题、密级等要素;收文办理初审时,要认真审核是否应当由本机关办理,是否符合行文规则,文种、格式是否符合要求等多个事项;发文办理复核时,要重点审查是否经过发文机关办公厅(室)审核,审批手续是否完善,内容、文种、格式是否准确规范,包括仔细检查文字内容是否完整,表述是否恰当,语句是否通顺,人名、地名等是否准确,文字、数字、标点符号等用法是否规范,等等。可以说,公文处理工作程序、环节繁多,真可谓细节无处不在、无时不有,必须将每个细节牢记于心,做到心中有数、胸有成竹。</span></p><p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.6000003814697px; box-sizing: border-box !important;"><br style="max-width: 100%; box-sizing: border-box !important;"></p><section class="wx96Diy cur" data-source="bj.96weixin.com" style="max-width: 100%; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.6000003814697px; box-sizing: border-box !important;"><section class="96wx-bdtc" style="max-width: 100%; border-width: 0px; border-style: none; border-top-color: rgb(0, 128, 255); box-sizing: border-box !important;"><section style="margin-top: 20px; margin-bottom: 5px; max-width: 100%; display: inline-block; width: 556px; box-sizing: border-box !important;"><section class="96wx-bdbc" style="padding-right: 35px; padding-left: 5px; max-width: 100%; box-sizing: border-box; display: inline-block; border-bottom-width: 1px; border-bottom-style: solid; border-bottom-color: rgb(0, 128, 255);"><section style="max-width: 100%; box-sizing: border-box; transform: rotate(45deg); -webkit-transform: rotate(-45deg); display: inline-block; float: left;"><section class="96wx-bdrc" style="max-width: 100%; width: 0px; height: 0px; border-right-width: 6px; border-right-style: solid; border-right-color: rgb(0, 128, 255); border-bottom-width: 3px; border-bottom-style: solid; border-bottom-color: transparent; border-top-width: 3px; border-top-style: solid; border-top-color: transparent; float: left; box-sizing: border-box !important;"></section><section class="96wx-bgc" style="margin-left: 1px; max-width: 100%; width: 23px; height: 6px; float: left; clear: none; color: rgb(255, 255, 238); box-sizing: border-box !important; background-color: rgb(0, 128, 255);"></section></section><section style="margin-top: -0.7em; margin-left: 10px; max-width: 100%; box-sizing: border-box; float: left; clear: none;"><section style="max-width: 100%; font-size: 18px; box-sizing: border-box !important;"><strong style="max-width: 100%; box-sizing: border-box !important;"><span style="max-width: 100%; line-height: 25.6000003814697px; color: rgb(0, 128, 255); box-sizing: border-box !important;">细节蕴藏学问,应勤学苦钻</span></strong></section></section></section></section></section></section><p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.6000003814697px; box-sizing: border-box !important;"><br style="max-width: 100%; box-sizing: border-box !important;"></p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.6000003814697px; box-sizing: border-box !important;"><strong style="max-width: 100%; box-sizing: border-box !important;"><span style="max-width: 100%; line-height: 1.6; color: rgb(227, 108, 9); box-sizing: border-box !important;"> 首先要吃透细节,</span></strong><span style="max-width: 100%; line-height: 1.6; box-sizing: border-box !important;">深入学习、经常温习《党政机关公文处理工作条例》等业务“教材”,搞懂每个细微的规定要求、细小的环节要素,如上行文与下行文版头的细节、领导签批为“阅示”和“阅”的公文送签顺序细节等。<strong style="max-width: 100%; box-sizing: border-box !important;"><span style="max-width: 100%; line-height: 1.6; color: rgb(227, 108, 9); box-sizing: border-box !important;">其次要深挖细节,</span></strong>注重积累,把格式排版、文字表述、适用政策及执行程序等方面易犯的错误收集起来,形成《公文常见错情集》,时刻警醒自己;注重积累知识点,把经常运用、容易混淆、不易记牢的业务知识和政策规定记录下来,形成《重点业务知识集》,边用边学边记;还要研究细节,加强典型案例研究,从事件背景、起因、经过、结果等方面进行综合分析,找出细节之间的联系和规律,形成《工作典型案例集》,便于指导今后工作。</span><br style="max-width: 100%; box-sizing: border-box !important;"></p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.6000003814697px; box-sizing: border-box !important;"><br style="max-width: 100%; box-sizing: border-box !important;"></p><section class="wx96Diy cur" data-source="bj.96weixin.com" style="max-width: 100%; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.6000003814697px; box-sizing: border-box !important;"><section class="96wx-bdtc" style="max-width: 100%; border-width: 0px; border-style: none; border-top-color: rgb(0, 128, 255); box-sizing: border-box !important;"><section style="margin-top: 20px; margin-bottom: 5px; max-width: 100%; display: inline-block; width: 556px; box-sizing: border-box !important;"><section class="96wx-bdbc" style="padding-right: 35px; padding-left: 5px; max-width: 100%; box-sizing: border-box; display: inline-block; border-bottom-width: 1px; border-bottom-style: solid; border-bottom-color: rgb(0, 128, 255);"><section style="max-width: 100%; box-sizing: border-box; transform: rotate(45deg); -webkit-transform: rotate(-45deg); display: inline-block; float: left;"><section class="96wx-bdrc" style="max-width: 100%; width: 0px; height: 0px; border-right-width: 6px; border-right-style: solid; border-right-color: rgb(0, 128, 255); border-bottom-width: 3px; border-bottom-style: solid; border-bottom-color: transparent; border-top-width: 3px; border-top-style: solid; border-top-color: transparent; float: left; box-sizing: border-box !important;"></section><section class="96wx-bgc" style="margin-left: 1px; max-width: 100%; width: 23px; height: 6px; float: left; clear: none; color: rgb(255, 255, 238); box-sizing: border-box !important; background-color: rgb(0, 128, 255);"></section></section><section style="margin-top: -0.7em; margin-left: 10px; max-width: 100%; box-sizing: border-box; float: left; clear: none;"><section style="max-width: 100%; font-size: 18px; box-sizing: border-box !important;"><strong style="max-width: 100%; box-sizing: border-box !important;"><span style="max-width: 100%; line-height: 25.6000003814697px; color: rgb(0, 128, 255); box-sizing: border-box !important;">细节防不胜防,应时刻警惕</span></strong></section></section></section></section></section></section><p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.6000003814697px; box-sizing: border-box !important;"><br style="max-width: 100%; box-sizing: border-box !important;"></p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.6000003814697px; box-sizing: border-box !important;"><strong style="max-width: 100%; box-sizing: border-box !important;"><span style="max-width: 100%; color: rgb(227, 108, 9); box-sizing: border-box !important;"> 从事公文处理工作,几乎每天都做着相同的“动作”,不断重复“昨天的故事”。</span></strong>对文件接收、审核、传递、分发、归档等,时间一长就容易“视觉疲劳”,甚至产生浮躁情绪,稍不注意就会导致差错。<span style="max-width: 100%; line-height: 1.6; box-sizing: border-box !important;">因此,必须始终保持内心的宁静,做到心无旁骛、沉着冷静,不因件多而顾此失彼,不因事急而不讲程序,不因人熟而降低要求;必须始终保持昂扬的精神状态,增强责任感、使命感,收文初审时要一丝不苟核查,复核文稿时要逐字逐句审读,练就“火眼金睛”,敢于较真,不放过任何一个细节。</span></p><p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.6000003814697px; box-sizing: border-box !important;"><br style="max-width: 100%; box-sizing: border-box !important;"></p><section class="wx96Diy cur" data-source="bj.96weixin.com" style="max-width: 100%; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.6000003814697px; box-sizing: border-box !important;"><section class="96wx-bdtc" style="max-width: 100%; border-width: 0px; border-style: none; border-top-color: rgb(0, 128, 255); box-sizing: border-box !important;"><section style="margin-top: 20px; margin-bottom: 5px; max-width: 100%; display: inline-block; width: 556px; box-sizing: border-box !important;"><section class="96wx-bdbc" style="padding-right: 35px; padding-left: 5px; max-width: 100%; box-sizing: border-box; display: inline-block; border-bottom-width: 1px; border-bottom-style: solid; border-bottom-color: rgb(0, 128, 255);"><section style="max-width: 100%; box-sizing: border-box; transform: rotate(45deg); -webkit-transform: rotate(-45deg); display: inline-block; float: left;"><section class="96wx-bdrc" style="max-width: 100%; width: 0px; height: 0px; border-right-width: 6px; border-right-style: solid; border-right-color: rgb(0, 128, 255); border-bottom-width: 3px; border-bottom-style: solid; border-bottom-color: transparent; border-top-width: 3px; border-top-style: solid; border-top-color: transparent; float: left; box-sizing: border-box !important;"></section><section class="96wx-bgc" style="margin-left: 1px; max-width: 100%; width: 23px; height: 6px; float: left; clear: none; color: rgb(255, 255, 238); box-sizing: border-box !important; background-color: rgb(0, 128, 255);"></section></section><section style="margin-top: -0.7em; margin-left: 10px; max-width: 100%; box-sizing: border-box; float: left; clear: none;"><section style="max-width: 100%; font-size: 18px; box-sizing: border-box !important;"><strong style="max-width: 100%; box-sizing: border-box !important;"><span style="max-width: 100%; line-height: 25.6000003814697px; color: rgb(0, 128, 255); box-sizing: border-box !important;">细节可以利用,应举一反三</span></strong></section></section></section></section></section></section><p style="max-width: 100%; clear: both; min-height: 1em; white-space: pre-wrap; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.6000003814697px; box-sizing: border-box !important;"><br style="max-width: 100%; box-sizing: border-box !important;"></p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.6000003814697px; box-sizing: border-box !important;"><strong style="max-width: 100%; box-sizing: border-box !important;"><span style="max-width: 100%; color: rgb(227, 108, 9); box-sizing: border-box !important;"> 千里之堤,溃于蚁穴。漏洞不堵,遗患无穷。公文处理工作中的一个细节,往往能直接反映出工作链条中的某个问题。</span></strong>因此,要努力提高“嗅觉”灵敏度,对领导同志的每一句话、工作中的每一个差错、基层同志的每一次询问等,都要认真对待,不断从制度规则、流程设计和内部管理等方面查找问题,并立足细节谋划长远,该优化的优化、该完善的完善。</p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.6000003814697px; box-sizing: border-box !important;"><span style="max-width: 100%; line-height: 1.6; box-sizing: border-box !important;"><br style="max-width: 100%; box-sizing: border-box !important;"></span></p><p style="max-width: 100%; clear: both; min-height: 1em; color: rgb(62, 62, 62); font-family: 'Helvetica Neue', Helvetica, 'Hiragino Sans GB', 'Microsoft YaHei', Arial, sans-serif; font-size: 16px; line-height: 25.6000003814697px; box-sizing: border-box !important;"><span style="max-width: 100%; line-height: 1.6; color: rgb(255, 0, 0); box-sizing: border-box !important;">(文章摘自《秘书工作》杂志2016年第3期。作者:李鸿飞)</span></p><p></p>
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